Privacy Policy - How We Collect & Share Your Data | Divinely Candles
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.divinelycandles.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically gather certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect data about individual web pages or products you view, what websites or search terms directed you to the Site, and how you interact with the Site. This automatically-collected data is referred to as “Device Information.”
We collect Device Information through these technologies:
- Cookies: Data files placed on your device or computer, often with an anonymous unique identifier. For more about cookies and how to disable them, visit All About Cookies.
- Log Files: Track actions on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files that record how you browse the Site.
Additionally, when you make or attempt a purchase on the Site, we collect certain information, including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this as “Order Information.”
When we mention “Personal Information” in this policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information primarily to fulfill any orders placed through the Site, including processing payment details, arranging shipping, and providing invoices and/or confirmations. Additionally, we use this information to:
- Communicate with you;
- Screen orders for potential risk or fraud;
- Provide information or advertising related to our products or services, when aligned with your preferences.
Device Information helps us to screen for potential risk and fraud (particularly through IP address analysis) and to enhance and optimize the Site—for example, by analyzing how customers interact with the Site or assessing the success of marketing campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For instance, we use Shopify to power our online store; you can learn more about Shopify’s privacy practices here. We also use Google Analytics to understand how customers use the Site; for more information on how Google uses your data, visit Google's Privacy Policy. You may also opt out of Google Analytics here.
In certain cases, we may also share your information to comply with applicable laws, respond to lawful requests, or protect our rights.
Behavioral Advertising
As noted, we use your Personal Information to offer targeted advertisements or marketing communications that we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page.
To opt out of targeted advertising, follow the links below:
You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.
Do Not Track
Please note that we do not modify our Site’s data collection or usage practices when we receive a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, please contact us using the contact information below.
Additionally, for European residents, please note that we process your information to fulfill contracts (e.g., if you place an order through the Site) or to pursue legitimate business interests. Also, your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain Order Information for our records unless and until you request its deletion.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For further information about our privacy practices, questions, or complaints, please contact us by email at info@divinelycandles.com or call us via +447349161589.