Delivery & Returns - Fast Shipping & Easy Returns | Divinely Candles
Discover our hassle-free shipping and returns policy. Learn about our fast delivery times, worldwide shipping options, and easy returns process.
Shipped Fresh from Our Berkshire Workshop.
We handcraft each candle with love and care in our Berkshire workshop. To ensure you receive your order as quickly as possible, we ship directly from our workshop.
Swift Delivery to Your Doorstep.
Place your order before 1 PM, and we'll ship it out the same day.
Worldwide Shipping with Royal Mail.
We partner with Royal Mail to deliver your order to your doorstep, no matter where you are in the world. You'll receive a tracking number to monitor your package's journey.
UK Delivery
- Speedy Delivery: Enjoy swift delivery within 1-3 business days.
- Free Shipping: Orders over £30 ship free within the UK.
International Shipping
Please note that international orders may be subject to customs fees and import duties, which are the customer's responsibility.
Estimated Delivery Times:
- Europe: 5-7 business days
- Asia Pacific: 5-10 business days (or 15-20 for some regions)
- USA and Canada: 10-12 business days
- Rest of the world: 15-20 business days
At Divinely Candles, we believe in complete customer satisfaction. That's why we offer a hassle-free returns policy. No questions asked. If you're not completely delighted with your purchase, simply return it within 30 days for a full refund. It's that easy.
Not Quite Perfect?
We want you to be completely satisfied with your purchase. If you're not, simply return your order within 30 days for a full refund.
How to Return:
- Package Carefully: Pack the item securely to prevent damage during transit.
- Send it Back: Return the item to our workshop address.
- Refund Processed: Once we receive your return, we'll process a full refund to your original payment method.
Need Assistance?
If you have any questions or need further assistance, please don't hesitate to contact our customer support team info@divinelycandles.com.